At Hertfordshire Wine School we have developed our Privacy Policy, to explain how we manage, share and protect your information.

Key Principles

Your personal data is very important and there is a range of relevant laws in place to ensure that it is safeguarded (the most important being the General Data Protection Regulations or “GDPR”). Hertfordshire Wine School is committed to protecting your personal data and complying with those laws.

In practice, this means that all personal data which we hold about you will be:
• used lawfully, fairly and in a transparent way
• collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes
• relevant to the purposes we have told you about
• accurate and kept up to date
• kept securely

This Privacy Policy sets out how Hertfordshire Wine School uses and protects any information that you give us including when using this website.

What Information we collect about you and how it is used

You may give us personal data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes:
• information that you provide by filling in forms on our website: when contacting us we request your name, telephone number and email address - this information is used to respond to your request for further information on our services
• Social Media: information that you provide to us on our Social Media pages, such as Facebook, Twitter and Linked-In.
• order details: information that you provide in relation to an order or a product you have purchased.
• transaction details: details of transactions which you undertake with us (whether through our website or otherwise) and of the fulfilment of your orders (such as your delivery address and financial details).
• WSET (Wines Sprits Education Trust): require information if you sit their exams and courses, which we collect and pass it to them – here is a link to their privacy policy: https://www.wsetglobal.com/privacy-and-cookie-policy/

Third parties or publicly available sources

We may receive Anonymised Data and/or Aggregated Data from various third-parties and public sources such as those set out below:
• data from analytics providers, advertising networks (such as Google AdWords / Google Shopping) and search information providers (all of which may be based outside the EU); and
• contact, financial and transaction data from providers of technical, payment and delivery services, such as PayPal and WorldPay (which may be based outside the EU).

Your Rights

You have a number of individual rights relating to the processing and storage of your personal data, as follows:
• the right to be informed
• the right of access
• the right to rectification
• the right to erasure
• the right to restrict processing
• the right to data portability
• the right to object
• rights in relation to automated decision making and profiling

More detail on any of these points can be found at the Information Commissioner’s Office website.

Withdrawal of consent, erasure, and information access

Please email us at info@hertfordshirewineschool.com to request either of the following:

• withdrawal of your consent for activities for which you have previously consented
• the deletion of information that we hold on you

Cookies

Cookies are small text files that are placed on your computer by websites that you visit to identify you. They are widely used in order to make websites work, or work more efficiently, as well as to provide you with a faster, more efficient, and enhanced service. We use Google Analytics cookies to collect information about how our visitors use our site. This software provides us with information regarding your engagement and usage of the website, but will not store, save or collect any personal information. We use this information to improve your experience. More information can be found here: www.google.co.uk/intl/en/analytics/privacyoverview.html
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Changes to this Privacy Policy

This privacy policy is reviewed and updated periodically and was last updated on 29th May 2018.

 

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